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Are you new to HR? Do you want to get ahead and make your mark in the people profession?
The CIPD Level 3 Foundation Certificate in People Practice is the perfect qualification for those embarking on a career in Human Recourses or those already in a support role wishing to take the next step on their career path.
West Suffolk College is offering this qualification via means of bi-monthly online taught lessons covering the Units within the qualification and tutor support.
The qualification is made up of Four Units and they are as follows:
Business, culture and change in context
This unit considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people's behaviour on organisational culture and its ability to manage change effectively.
Principles of analytics
This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how applying a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices, and situational decision making to create value.
Core behaviours for people professionals
This unit introduces the core behaviours for people professionals, focusing on ethical practice to create value. It considers how certain ways of thinking and acting should be universally consistent, even in new and challenging situations. So, to promote a sense of well-being and inclusivity in the organisation.
Essentials of people practice
This unit introduces the fundamentals of people practice, ranging from the employee lifecycle to policies, regulation and law. It further explores a diverse array of specialist subjects, such as recruitment, talent management, reward and learning and development. All are essential to a career in people practice. Importantly, this unit enables practitioners to apply their knowledge and skills, building their confidence and ability to practise progressively.
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CIPS Level 3 Advanced Certificate in Procurement and Supply Operations qualification will help you to understand the factual and procedural requirements relevant for this profession. You will become a more confident problem solver able to complete new and existing tasks. You will also gain a clear understanding about how procurement and supply fits in with the rest of the organisation.
For this qualification you will need to complete 30 credits. There are four CORE modules which make up 24 of the required credits. Then you can choose one of the ELECTIVE modules to make up the 6 remaining credits.
Four Core Modules
Chose one Elective module from the following:
Students can join at the start of new modules.
An Advanced Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows you to gain technical knowledge and real practical experience while being paid to do so. Along with functional and personal skills that are needed for your immediate job and future career you will learn through a mix of project based learning in the workplace, formal off the job training, and the opportunity to practice and embed new skills in a real work context.
The main purpose of a Customer Service Specialist is to be a 'professional' for direct customer support. You will be an advocate of customer service who will act as a referral point for dealing with more complex or technical customer requests, complaints and queries. You will gather and analyse data and customer information that influences change and improvements in service.
An Advanced Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows you to gain technical knowledge and real practical experience while being paid to do so. Along with functional and personal skills that are needed for your immediate job and future career you will learn through a mix of project based learning in the workplace, formal off the job training, and the opportunity to practice and embed new skills in a real work context.
The main purpose of a Customer Service Specialist is to be a 'professional' for direct customer support. You will be an advocate of customer service who will act as a referral point for dealing with more complex or technical customer requests, complaints and queries. You will gather and analyse data and customer information that influences change and improvements in service.
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team; this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.
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