We're here to help you every step of the way and whatever you need help with, you can drop in and talk in confidence to our Student Welfare and Advice team.
Introduction
Student Welfare is located on the ground floor in The Gateway. It is open from 8:30am to 5:00pm Monday to Thursday and 8:30am to 4:30pm on a Friday.
Welfare advisers operate an appointment system where you can book in to see an adviser of your course. There is also a duty system operating each day where you can drop in and see an adviser for 15 minutes.
Student Welfare and Advice
We have a dedicated team of advisers on hand to guide you through any problems you may be facing that are non-academic.
Welfare Team
The Welfare team consists of a Manager, 4 Welfare officers, 2 apprentice Welfare officers, a counsellor, a receptionist, 2 administration staff and 2 Student Liaison workers.
Transport information
The Student Welfare team can assist with travel information on buses and trains as well as fares. Please contact us or view our transportation page for more information.
You can apply for Two Cathedrals and Five Rivers Route bus passes here.
Bursary
Needing support with travel or PPE or assistance with course fees? Apply for financial assistance via the West Suffolk College website or pop over to see us if you have any questions.
Counselling Team
Students are booked in for 8 sessions and each session last 50 minutes.