Level 3

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team; this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Read more

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team; this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Read more

This qualification is for learners at all levels who want to develop their knowledge and skills in effective mentoring within an organisational context. It is ideal for both new and existing mentors. 

The qualification is delivered over a total of 5 workshops at our University and Professional studies building by experienced tutors.  There is a also period of workplace mentoring practise and a tutor observation.  The workshop are as follows:

Understanding good practice in mentoring within an organisational context

Undertaking mentoring within an organisations context

Period of workplace mentoring (minimum 6 hours with one mentee) and 1 hour tutor observation

Refection on mentoring skills within an organisational context

Read more

The Award in Leadership and Management is a sharply focused qualification, introducing the range of knowledge and transferable skills needed to manage in today's rapidly changing business environment.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

• Better performance and productivity
• Increased motivation
• Reductions in absenteeism and accidents
• Enhanced organisational image and increased credibility.

The minimum attendance requirement is 3 sessions delivered over 2 to 4 weeks.

The course fee includes all tuition fees, course materials and the costs of registration and certification with the ILM.

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates

Read more

The Award in Leadership and Management is a sharply focused qualification, introducing the range of knowledge and transferable skills needed to manage in today's rapidly changing business environment.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

• Better performance and productivity
• Increased motivation
• Reductions in absenteeism and accidents
• Enhanced organisational image and increased credibility.

The minimum attendance requirement is 3 sessions delivered over 2 to 4 weeks.

The course fee includes all tuition fees, course materials and the costs of registration and certification with the ILM.

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates

Read more