Level 2

UK employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. By studying our level 2 Information, Advice or Guidance (IAG) course, learners will gain an in-depth understanding of the key areas associated with providing effective IAG, including signposting, referrals, record keeping, confidentiality and communication/listening techniques.

 

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Managing Safely is designed for managers and supervisors in any sector, and any organisation.

 

Delegates will gain the knowledge and tools to tackle the safety and health issues they are are responsible for.  Managing Safely makes a powerful case for safety and health being an integral part of day-to-day management and business.

 

This course is to be delivered at North Cambridgeshire Training Centre, Chatteris by a very experienced and qualified tutor.   

 

Course will run on 8, 9 & 10 May 2024 with assessment on the final day.

 

Course cost to include all accreditation and certification costs and a course manual.

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This is a 12-week (approx. 120 hours) Online Self-Study qualification course. It can be started anytime and accessed (via a learning portal) at times/days to suit you.

To learn more about this course and book your place, click the following link to Eventbrite.

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This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role.

This is a 12-week (approx. 120 hours) Online Self-Study qualification course. It can be started anytime and accessed (via a learning portal) at times/days to suit you. To learn more about this course and book your place, click the following link to Eventbrite.

 

http://https//www.eventbrite.co.uk/e/principles-of-customer-service-level-2-online-course-tickets-394423881447

 

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Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

 

This is a 12-week (approx. 120 hours) Online Self-Study qualification course. It can be started anytime and accessed (via a learning portal) at times/days to suit you.

To learn more about this course and book your place, click the following link to Eventbrite.

 

Click here to View more information

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