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Choosing what to study can be challenging. Speak to one of our advisors to find out what your options are.

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Level 2

This one day course covers the following objectives:

 

  • Analyse behaviour and attitude, and that of others and recognise why people react as they do
  • Analyse 5 different approaches to handling conflict, recognising our preferences and how we can use the strategies we use the least
  • Recognise how to stay control of their emotions which aids improved communication skills
  • Practice assertive behaviours and effective feedback, use of the model to handle conflict

 

The course will run at West Suffolk College or can be delivered on site as bespoke training.

 

For further information or to register your interest please contact us on (01284) 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

This one day workshop will help delegates write and deliver presentations with confidence and impact.  They will learn how to structure them, how to present themselves, how to control their emotions and how to deliver a compelling message to their audience.

 

Following participation in the workshop, delegates will be able to:

 

  • Understand how to plan, prepare and structure an effective and impactful presentation
  • Build on what they have learnt, refine their techniques and feel more confident when addressing an audience
  • Deliver presentations with confidence and professionalism
  • Focus attention on the key issues whilst gaining audience acceptance of your message

 

The course will run at West Suffolk College or can be delivered on site as bespoke training.

 

For further information or to register your interest please contact us on (01284) 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent

economic difficulties, the trend has been steadily increasing in the business population. Today's global

economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses;

the need for good business administration has never been greater.

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent

economic difficulties, the trend has been steadily increasing in the business population. Today's global

economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses;

the need for good business administration has never been greater.

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent

economic difficulties, the trend has been steadily increasing in the business population. Today's global

economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses;

the need for good business administration has never been greater.

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Ask us a Question

If there is anything more you would like to know about this course, please message us here.

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