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Level 3

Pharmacy Technicians are registered professionals working within the regulatory standards for pharmacy, as set by the General Pharmaceutical Council (GPhC) Pharmacy Order 2010.

Pharmacy Technicians work in a wide range of settings, including (but not exclusively): registered pharmacies, community services, justice (the Prison Service), GP Practices, dispensing doctors' practices, care homes and clinical commissioning groups, hospitals, mental health, defence (HM Armed Services) and within the pharmaceutical industry

Pharmacy technicians manage the supply of medicines and devices in a pharmacy and assist pharmacists with advisory services. The actual work setting will determine the specific areas of activity that the Pharmacy Technician undertakes, but typically their role will include the following:

  • providing safe and effective pharmacy services
  • supply medicines and devices to patients, whether on prescription or over the counter
  • achieving the best outcomes through a patient's medicines
  • assemble medicines for prescriptions
  • provide information to patients and other healthcare professionals.
  • manage areas of medicines supply such as dispensaries
  • supervise other pharmacy staff
  • answering customers questions face to face or by phone
  • pre-packing, assembling and labelling medicines
  • referring problems or queries to the pharmacist

A Pharmacy Technician is responsible for carrying out both routine and specialist services, including highly complex activities requiring them to use their professional judgement. They are expected to work both individually and as part of a multi-disciplinary team. They are able to work with minimum supervision, with a high degree of autonomy, taking responsibility for the quality and accuracy of the work that they have undertaken and that of others.

Pharmacy Technicians are expected to communicate effectively with healthcare professionals, patients and the public, whilst respecting and maintaining confidentiality and privacy.

End of life care provides support for people approaching death, enabling them to live their lives as well as possible until they die.


The level 3 Certificate in the Principles of End of Life Care can give you the knowledge and understanding needed to care for patients approaching the end of their lives.


It covers a wide range of care settings, including hospices, care homes, care in the community and primary care. In this qualification, you will look at the common questions and themes in end of life care.


You will also gain an understanding of how to support a person's familial, spiritual, social and emotional needs.



This course is suitable for those seeking to develop their skills and knowledge in Applied Psychology and Social Sciences with opportunity for progression onto university degree courses or employment.

This one or two year course provides students with a flexible learning plan where all students study the same subject in the first academic year and then have the option to continue their study in the second year within a small number of science or social science disciplines. 

This course is an excellent choice for students interested in psychology with additional interests in health and social care, Health Science, Law and Sport.

Students will gain qualifications in the first year to equal 1.5 A'levels and Core Maths.

One of the great benefits of studying with West Suffolk College is the highly trained professional team of staff all of whom have industry experiences that they share with the learners and support their development. 

An additional  valuable component within the course structure is the  work placement that is undertaken of 100 hours each year. Work placement is organised by the work placement team.

It is a full time course. You attend college three days per week and additionally one day is out in placement throughout the college year. 

This offers the opportunity to work in a variety of adult health and social care settings.


This course provides a recognised route to higher education courses for Physiotherapy, Radiography, Paramedic Science, Speech and Language Therapy and other science based health care programmes. It may also lead to higher education degree courses in areas such as Operating Department Practice and Biomedical Science. Access to Higher Education programmes are designed to meet the needs of students who may not have had the opportunity to enter higher education earlier in their lives. Classes are flexibly timetabled to meet the needs of student learners. The course can be studied over one academic year [two days (9-5pm)

An Advanced Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows you to gain technical knowledge and real practical experience while being paid to do so. Along with functional and personal skills that are needed for your immediate job and future career you will learn through a mix of project based learning in the workplace, formal off the job training, and the opportunity to practice and embed new skills in a real work context.

Senior adult nursing support workers look after adults in a range of settings, duties will vary accordingly. In most instances your supervisor will be a registered nurse. Some people you support have short term needs; eg they have sustained an injury. Others may have long-term conditions which affect them every day, all their lives eg asthma, diabetes, cancer, heart disease, dementia, depression, stroke or arthritis. Many people suffer from more than one condition eg an older person who has sustained a fall and has a wound that needs regular dressing, may also have heart disease. Some people will need round the clock care, being able to do very little for themselves, requiring you to look after all their personal needs including feeding, washing, going to the toilet as well as carrying out clinical tasks like checking their blood pressure or pulse.

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