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Level 5

This occupation is found in private, public and third sector national and multinational organisations and employers. It is found in every sector across the country including, for example; the health sector, finance sector, engineering and manufacturing sectors, business and professional services, education sector, retail sector, leisure sector, technology sector and construction.

There has been a growing demand for the professionalisation of coaching to include one-to-one coaching, team coaching, leadership coaching and for coaching skills to be embedded within culture and governance infrastructures to support future ways of working.

The broad purpose of the occupation is to work with a wide range of individuals and teams across organisations, to empower and engage with them to enhance their professional performance. Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions.

Coaching is a way of treating people, a way of thinking and a way of being which is seen as vital to supporting individuals and organisations in increasingly volatile and ever-changing environments. The underlying and ever present purpose of coaching is building the self-belief of others, regardless of the context, to be curious and self-aware, better equipping them to collaborate, innovate, deal with the increasing pace of change and get the best from increasingly diverse environments. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement. Understanding self, commitment to self-development, managing the contract, building the relationship, enabling insight and learning, outcome and action orientation, use of models and techniques and evaluation are key overarching areas which feature within this occupational area.


An Higher Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows you to gain technical knowledge and real practical experience while being paid to do so. Along with functional and personal skills that are needed for your immediate job and future career you will learn through a mix of project based learning in the workplace, formal off the job training, and the opportunity to practice and embed new skills in a real work context.

This role could be called an HR Consultant or an HR Business Partner in different organisations. Individuals in this role will use their HR expertise to provide and lead the delivery of HR solutions to business challenges, together with tailored advice to the business in a number of HR areas, typically to mid-level and senior managers. They could be in a generalist role, where they provide support across a range of HR areas, or a specialist role, where they focus on and have in depth expertise in a specific area of HR; likely to be Resourcing, Total Reward, Organisation Development, or HR Operations. Whichever of these is chosen, they will have a good grounding across the whole range of HR disciplines as this is contained in both of the qualification options included in this standard. They will often be required to make decisions and recommendations on what the business can/should do in a specific situation. They will be influencing managers to change their thinking as well as bringing best practice into the organisation. They are also likely to lead the people related elements of business or HR projects. Whatever their role, they will need to link the work they do to the context and priorities of the business. In a larger organisation they may be one of a team supporting the business and they may also have responsibility for managing people.

The ILM Level 5 qualifications in management have been specially designed to give practising and aspiring middle/senior managers a comprehensive understanding of the complex nature of operational and strategic management.

There are 3 graduated qualifications at this level, the Award, the Certificate and the Diploma.

The Diploma in Leadership and Management is the full qualification. It is a longer term programme aimed at extending management skills and knowledge across a full range of middle management functions.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

  • Better performance and productivity
  • Increased motivation
  • Reductions in absenteeism and accidents
  • Enhanced organisational image and increased credibility.

 

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

 

The course fee includes all tuition fees, course materials and the costs of registration and certification with the Institute of Leadership and Management.

 

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates

 

 

ILM Approved Centre

The ILM Level 5 qualifications in management have been specially designed to give practising and aspiring middle/senior managers a comprehensive understanding of the complex nature of operational and strategic management.

There are 3 graduated qualifications at this level, the Award, the Certificate and the Diploma.

The Diploma in Leadership and Management is the full qualification. It is a longer term programme aimed at extending management skills and knowledge across a full range of middle management functions.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

  • Better performance and productivity
  • Increased motivation
  • Reductions in absenteeism and accidents
  • Enhanced organisational image and increased credibility.

 

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

 

The course fee includes all tuition fees, course materials and the costs of registration and certification with the Institute of Leadership and Management.

 

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates.

 

 

ILM Approved Centre

The ILM Level 5 qualifications in management have been specially designed to give practising and aspiring middle/senior managers a comprehensive understanding of the complex nature of operational and strategic management.

There are 3 graduated qualifications at this level, the Award, the Certificate and the Diploma.

The Diploma in Leadership and Management is the full qualification. It is a longer term programme aimed at extending management skills and knowledge across a full range of middle management functions.

Employers have identified many benefits arising as a result of their managers undertaking the ILM management qualifications and these include:

  • Better performance and productivity
  • Increased motivation
  • Reductions in absenteeism and accidents
  • Enhanced organisational image and increased credibility.

 

This course has been designed to give delegates the option to attend West Suffolk College for classroom style delivery and / or remote delivery sessions with a supporting workbook.  Delegates will have a choice of what sessions they wish to attend giving more flexibility to the delivery model and ability to engage in a mix of classroom and remote learning.

 

The course fee includes all tuition fees, course materials and the costs of registration and certification with the Institute of Leadership and Management.

 

Please telephone 01284 716246 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire about full programme and dates

 

Case Study

Hannah Todd, Design Lead (Schools), Global Design ELT, Cambridge University Press

I work in the design team in the English Language Teaching department and lead on the design of our primary and secondary print and digital products and marketing campaigns. 

I currently manage one team member of the design team, I am also responsible for managing large projects, as a senior member of the design team, I also work closely with the other Design Leads to support the Global Design Director in the leadership of the team.

I chose to study the ILM level 5 Leadership and Management course as I was keen to develop my skills as a manager and leader further, with the aim of developing the required skills and knowledge to develop further in my career in design. 

Balancing studying and my full-time work has been challenging, however I have overcome this by tailoring each project and assignment to relate to my role, using experiences in the workplace to evidence and reflect upon, as well as reading books related to design and leadership. This ensures that throughout my study, I am learning skills that are not only relevant to my role but also of interest to me as a designer.

I have applied a range of skills and knowledge in the workplace, learning essential skills I can apply when project managing large design projects, including reporting, time management and prioritisation. Stakeholder management is a key part of my role, presenting and pitching designs to key stakeholders for their approval. The course has provided me with the skills and knowledge to improve my stakeholder management and I have provided my colleagues in the design team with the resources needed to support them in stakeholder management.

The Level 5 ILM Leadership and Management course gives me the flexibility to tailor my learning to be relevant to my own role and interests, with my tutor and managers support. Through reflective learning, I have also been able to continue to adapt and implement new techniques learnt, putting them into practice in my role. Through the course I have also made new friends with colleagues from other areas of Cambridge University Press, learning from their experiences and about the different areas of the business. We have also set up study groups to support each other on assignments and projects, as well as knowledge sharing.

 

 

ILM Approved Centre

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