Conflict Management

About the course

Whether you are an individual looking to move into a team leader or management position, or an employer looking for conflict management training courses for their staff, we have got you covered. This conflict management training course provides the knowledge and understanding for how to recognise and manage different types of conflict at work. Also covered is how to positively support individuals through situations of conflict.

Entry requirements

• Be aged 19+ on the 31/08/2025
• Learners must be a UK resident and legally living in the UK on the first day of learning.(proof required)
• Due to Government funding criteria, we are unable to accept learners who live in London, Scotland, Wales, N Ireland, Ireland or a devolved postcode areas. Please check with us if you are unsure.

Qualifications

Downloadable digital e-certificate upon completion via learning platform

What you'll learn (core modules)

Section 1: Identifying and resolving conflicts

Learn a range of conflict management techniques and gain the skills, knowledge and understanding needed to recognise and help when dealing with conflict in the workplace.

How will I be assessed?

Section 1: Identifying and resolving conflicts

Learn a range of conflict management techniques and gain the skills, knowledge and understanding needed to recognise and help when dealing with conflict in the workplace.

Where is the course delivered? (facilities/classrooms)

This self-study bite-sized course is interactive and flexible giving you the ability to study at your convenience at a time and day suitable to you.

This course is a fully online, self-directed, independent study course. Students must have use of a laptop to complete this course and must meet the eligibility criteria.

Days & times

Please contact us for dates and further information