Our app

Download our app

Click on the App Store or Google Play logos below to download the College app.

app store

google play

news icon 1.1       Policies1

Check out our latest events!

Not sure? No problem

Choosing what to study can be challenging. Speak to one of our advisors to find out what your options are.

Advice & Help Centre

Level 2

There were an estimated 5.5 million private sector businesses in the UK at the start of 2016. Despite the recent

economic difficulties, the trend has been steadily increasing in the business population. Today's global

economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses;

the need for good business administration has never been greater.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don't ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business's issues in a professional and courteous manner is an essential day-to-day task.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don't ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business's issues in a professional and courteous manner is an essential day-to-day task.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don't ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business's issues in a professional and courteous manner is an essential day-to-day task.

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don't ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business's issues in a professional and courteous manner is an essential day-to-day task.

Ask us a Question

If there is anything more you would like to know about this course, please message us here.

Please enter your name
Please enter a valid email address
Invalid Input
Please enter a message

Ask us a Question

If there is anything more you would like to know about this course, please message us here.

Please enter your name
Please enter a valid email address
Invalid Input
Please enter a message