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Advice & Help Centre

We understand that with the amount of coverage in the media about Coronavirus, you may have some concerns.

COVID-19 absence from college

Please be advised that at West Suffolk College the health and safety of our students and staff is of paramount importance. As with any public health situation, prevention is key and preferable. To slow the spread of the Coronavirus (COVID-19), it is advised to practice effective and regular handwashing, so please follow this advice and wash your hands regularly.

As a College, we are also receiving advice from the Department of Education who are working closely with the NHS and Public Health England. We have been advised to adhere to the following guidance and will continue to keep you updated of any further changes.

An email address has been set up for any questions:

If you have any questions related to West Suffolk College's response to the situation, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is not for health or medical advice and if you have any enquiries regarding such please visit the GOV.UK website or the Public Health England website.

Please follow the link below for updates:

If you are feeling unwell:

All absences should be reported by following the College procedure by contacting your class tutor or Personal Support Tutor by 9am on the day of your absence. You should also fill in the Report Student Absence form.

Useful links:

Advice for employers:

Department for Education coronavirus helpline:

The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening hours: 8am to 6pm (Monday to Friday)
If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.