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Advice & Help Centre

We understand that with the amount of coverage in the media about Coronavirus, you may have some concerns.

  • 🍀 Message for Students of West Suffolk College about gradings, exams, assessments and coursework

    Click here to read the key message

    Dear students,

    As you continue with your second week of virtual learning, I would like to extend my sincere thanks to you all for the phenomenal way in which you have responded to this transition. I do not underestimate just how big of a change this has been for you all and I wanted to say well done on the progress made so far; and for continuing to put an impressive amount of effort into your work.

    When it comes to the grading of exams and assessments, we are working with our awarding bodies as normal and it is therefore essential for you to continue with and to submit coursework because this will be used when determining your final grades. As soon as we have the final confirmation of how grades are going to be awarded for your course, your Course Director will be in touch.

    If you have any questions around specific coursework or assessments please do contact your tutors directly. If you need any extra support please contact your Personal Support Tutor or a member of our welfare team on This email address is being protected from spambots. You need JavaScript enabled to view it. and they will get back to you as soon as they can.

    Thank you for your patience so far and once again a huge well done to you all for making this transition so successfully.

    Best wishes,

    Colin Shaw
  • 📝 Admissions Message (if you're looking to apply for a course) 

    Click here to a read the latest from our Admissions Team (if you have applied, or if you're looking to apply for a course)

    The Eastern Colleges Group, comprising of Abbeygate Sixth Form College specialising in A Levels, One Sixth Form College specialising in A Level and Vocational qualifications and West Suffolk College Sixth Form specialising in vocational qualifications alongside the West Suffolk College Apprenticeship service; are committed to guaranteeing every Year 11 student a place for your Post 16 education from September 2020.

    We know that everyone is an individual, with their own dreams and aspirations and our purpose is to have you at the heart of everything we do. We want to reassure you that regardless of what you would like to study, be it A Levels, Vocational qualifications or an apprenticeship we have the expertise to support you to ensure you are enrolled on the programme that is tailored to you and your needs.

    We want you to have absolute assurance in these uncertain times.

    For any queries around applying or if you need support with an application, please contact our admissions teams on:

    Abbeygate Sixth College: This email address is being protected from spambots. You need JavaScript enabled to view it.
    One Sixth Form College: This email address is being protected from spambots. You need JavaScript enabled to view it.
    West Suffolk College: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Apprenticeships: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Our Careers Teams are also available to offer 1:1 Careers Advice and Guidance support via email:

    Abbeygate Sixth Form College: This email address is being protected from spambots. You need JavaScript enabled to view it.
    One Sixth Form College: This email address is being protected from spambots. You need JavaScript enabled to view it.
    West Suffolk College: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • CLOSURE of College Campuses 

    Click here to read more about the CLOSURE of College campuses from 4.30pm on Friday 20 March until further notice

    In light of the Government’s announcement to close Schools and Colleges, the College campuses will be closed from 16.30 on Friday 20 March 2020 until further notice.

    However, we are adopting a virtual and distance learning approach for students; which staff have been preparing for and are ready to support students remotely. With the wellbeing of our students and staff in mind, continuity at this time is essential and at West Suffolk College we will be operating as normal – just not from the college campuses.

    If students have upcoming exams or synoptic assessments, please do not worry, we will keep students updated once we have any information.

    As always, we are committed to supporting our most vulnerable students and will ensure they continue to receive the support and care they need by undertaking welfare checks on a daily basis and providing frequent telephone tutorials. We will ensure all students in receipt of Free School Meals receive their allowance directly into their account.

    Our website will be updated regularly with any new information, please utilise this to keep informed.

    I would like to take this opportunity to thank you for your support, humanity and public spirited attitude. Staff have been working extremely hard and we are confident that we have the necessary measures and resources in place for the education of our students to continue to be delivered effectively and efficiently.

    Best wishes,

    dr nikos savvas signature

    Nikos Savvas

  • 🍓 Edmunds restaurant - Closed - Read the statement on the Edmunds website

  • 🎓 Message for Degree Studies and Access to Higher Education students 

    Click here to read a statement for Degree Studies and Access to Higher Education students

    Dear Students,

    In light of the Government’s announcement to close schools and colleges, the West Suffolk College campuses will be closed from 4.30 pm today until further notice.

    However, we are adopting a virtual and distance learning approach for students; which staff have been preparing for and are ready to support. With the wellbeing of our students and staff in mind, continuity at this time is essential and at West Suffolk College we will be operating as normal – just not from the college campuses.

    We are working with our validating partners to ensure that students are not penalised by this situation and if you have upcoming exams or face to face assessments please do not worry, we will keep students updated on changes to these.

    As always we are committed to support all of our students and the following email addresses have been set up for questions, queries or concerns that you might have:

    • This email address is being protected from spambots. You need JavaScript enabled to view it. - for support from the personal support team, Sarah and Laura, or academic support from Ben or the library team.
    • This email address is being protected from spambots. You need JavaScript enabled to view it. - for general help and enquiries

    You can also contact your lecturers, Sarah, Laura or Ben directly on their college email addresses.

    We will ensure that you are regularly updated with information about the College’s strategy and plans for dealing with this very unusual situation through a regular email but also through Brightspace and the West Suffolk College website (www.wsc.ac.uk).

    Please keep in touch with your peers and your tutors. This will be essential for everyone’s wellbeing and successful progress and finally I would like to thank you all for your patience and understanding - we have worked our way through the last couple of weeks to get to a stage where we can now continue in a virtual way with your learning. I want to assure you that all of your lecturers, the support team and the management team are fully committed to ensuring you achieve and progress either to the next level or to graduation and we will all do what we can to make sure this happens.

    Best wishes

    Rachel Kirk

    Assistant Principal, Higher Education

  • 📦 Message to Suppliers (Updated 20 March 2020) 

    Click here to read an important statement for suppliers

    With effect from Monday 23rd March 2020, all College sites will be closed with the exception of the Humanities, Arts and Health campus located in Out Risbygate Street Bury St Edmunds (IP33 3RL) which will be open from 09:00 until 17:00 hours Monday- Friday.

    A skeleton staff team will continue to operate during these hours at this location and therefore deliveries must be taken to the University Studies Centre on the site where a temporary reception has been established. It is the College’s intention to continue to operate as best as it can in these unusual circumstances and therefore it is intended to continue to issue purchase orders to suppliers.

    In the event that government measures are extended to a complete lockdown, the College may then have to close its premises completely and deliveries will not be possible.

    Please watch the website for further details of this because as you will appreciate it is a fast changing situation. For any queries please send these directly to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • 25 April - West and Loud Car & Motorcycle Show - Postponed

  • Conservatoire EAST Summer Season 2020 - Cancelled

    Click here to read a statement from our Head of Performing & Production Arts

    Dear All,

    As a community, we are facing a rapidly changing situation regarding the COVID-19 Coronavirus outbreak. As such, I am writing to update you on how Conservatoire EAST at West Suffolk College is responding.

    In line with the wider theatre industry, our upcoming season will not be going ahead as originally planned and therefore our advertised performances will not be available for the public to book.

    If you have any queries around the college’s wider response to COVID-19 please refer to the website where the information is available – www.wsc.ac.uk

    I would like to take this opportunity to reassure you that the health and wellbeing of our students and visitors is of the highest priority and I would like to thank you for your patience and understanding at this time.

    Best wishes,

    Han Schofield

Please be advised that at West Suffolk College the health and safety of our students and staff is of paramount importance. As with any public health situation, prevention is key and preferable. To slow the spread of the Coronavirus (COVID-19), it is advised to practice effective and regular handwashing, so please follow this advice and wash your hands regularly.

As a College, we are also receiving advice from the Department of Education who are working closely with the NHS and Public Health England. We have been advised to adhere to the following guidance and will continue to keep you updated of any further changes.

An email address has been set up for any questions:

If you have any questions related to West Suffolk College's response to the situation, please email: This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is not for health or medical advice and if you have any enquiries regarding such please visit the GOV.UK website or the Public Health England website.

Please follow the link below for updates:

If you are feeling unwell:

All absences should be reported by following the College procedure by contacting your class tutor or Personal Support Tutor by 9am on the day of your absence. You should also fill in the Report Student Absence form.

Useful links:

Advice for employers:

Department for Education coronavirus helpline:

The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening hours: 8am to 6pm (Monday to Friday)
If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.