Our app

Download our app

Click on the App Store or Google Play logos below to download the College app.

app store

google play

news icon 1.1       Policies1

Check out our latest events!

Apply now!

Not sure? No problem

Choosing what to study can be challenging. Speak to one of our advisors to find out what your options are.

Advice & Help Centre

About the course

This qualification is ideal for anyone interested in entering the travel industry or learning more about tourism. The course combines theory with practical activities and provides learners with 'real life' industry recognised experience. Over the year, learners will gain an understanding of a wide variety of travel and tourism topics including Customer Service, Business and Events Management Skills plus how to gain a career overseas. Throughout the course, learners will develop essential knowledge and practical work-related skills by working with local and national travel organisations.

Entry requirements

Entry is by interview. Applicants will need either a minimum of four GCSEs Grade C (4) or a relevant Level 2 qualification at Pass level. Applicants will need to be able to be motivated and manage their own time. Learners will need to have a mature and responsible outlook, as they will be required to work with a high degree of independence for much of the course.


The College offers a wide menu of Level 3 Diplomas. We will work with all learners in their first six weeks at College to place them on the appropriate Diploma programme that best meets their individual needs and best ensures their success. This course is a Edexcel Level 3 Subsidiary (60 Credit) Diploma in Travel and Tourism. Within this course, learners will have the opportunity top up and take additional units to extend their  qualification to either Edexcel Level 3 Extended Diploma in Travel and Tourism, Edexcel Level 3 Diploma in Travel and Tourism, Level 3 (90 credit) Diploma in Travel and Tourism. Additional qualifications in airline cabin crew and other related areas may also be studied during your time at West Suffolk College

What you'll learn (core modules)

The travel industry is really broad and diverse so our modules and qualifications reflect this. Assessment mainly takes the form of a variety of course work and 'live projects' run throughout the year. Presentation skills will also be developed and some of the units and qualifications will require practical assessment to be carried out. Learners will be timetabled for three days per week with two independent study days which will support research and investigation. A number of trips and visits will be arranged during the year to support curriculum delivery.

Benefits, skills and character strengths

Working in the travel industry will require individuals who have the skills and ability to provide high standards and excellent customer service. It is a fun and dynamic industry to work in where teamwork is key and every day is a new and exciting challenge. It really can take you across the world and provide you with unique experiences and opportunities. Our qualifications will give you the chance to develop industry standard skills and character strengths. All courses will require resilience, determination to succeed and professional conduct. Full attendance and meeting assignment deadlines will be critical to your success. We are preparing individuals for apprenticeships, university education and employment. Building character strengths and ambition underpins everything we do.

How will I be assessed?

There are no final exams for any of our qualifications. Assignments are set by the different unit lecturers and graded pass, merit or distinction. 1-1 recorded feedback and individual targets are given at key milestones during the year.  All work is assessed and verified internally with a sample sent for external moderation. Final qualifications are awarded at either a pass, merit or distinction level. At Level 3 all qualifications provide relevant UCAS points for university entry. Any student aged 16 to 19 who does not hold a GCSE A* to C (9 to 4 on the new grading structure) or equivalent qualifications in maths and English by age 16 will need to continue to study these subjects in each academic year.

Where is the course delivered? (facilities/classrooms)

The course is delivered on the main West Suffolk College campus. Practical assessments are mainly carried out in our travel and tourism base rooms however, we are fortunate to have access to a number of key local and national organisations where further additional training is facilitated.

Where will the course take me?

Many learners progress onto Year 2 and complete the full Extended Diploma in Travel and Tourism. This will allow the learner to earn the UCAS points required for Higher Education courses such as International Tourism/Events Management and Airport and Airline Services. Alternatively learners can progress directly into apperenticeships or employment and develop careers in the travel industry in areas such as overseas holiday representatives, travel agents, tour operators, hotel/events management and marketing plus a number of aviation and airline cabin crew careers

Will I need any materials or equipment?

You will need to spend approximately £100 per year to cover the cost of course-related trips and visits as well as purchase two books, a USB memory stick and standard learner stationery.

I'm interested. What should I do now?

Apply online and complete the application form. You will then be invited to the college for an interview with a member of the team who will give you more details about the programme and help you enrol onto the course.


Days & times

Starting September 2020

Ask us a Question

If there is anything more you would like to know about this course, please message us here.

Please enter your name
Please enter a valid email address
Invalid Input
Please enter a message

Ask us a Question

If there is anything more you would like to know about this course, please message us here.

Please enter your name
Please enter a valid email address
Invalid Input
Please enter a message