About the course
There are lots of reasons why someone's behaviour might be challenging â€“ anxiety, neglect, abuse, learning disabilities, dementia, to mention just a few. If you want to gain a better understanding of challenging behaviour and how to support individuals who display it, this online qualification is a great way to build your knowledge.
You will learn about what 'behaviour that challenges' means, why some people display this behaviour and the impact it can have. You'll also gain insight into how to support positive behaviour, the importance of communication and how to manage challenging behaviour.
Learners must meet the following eligibility criteria to access this course:
- Age: Learners must have been at least 19 years of age by 1 August 2021 (if you are aged 19-23 years you must already hold a full level 2 qualification i.e. 5 x GCSE's grade A*-C / 4-9)
- Nationality: Learners must have lived within the EU for at least the last 3 years
- Learners will be required to complete an electronic enrolment form.
- Learners must undertake a maths and English skills checker. (initial online course only)
- Learners will be required to attend an online induction session via zoom.(initial online course only)
- Apprenticeships: Please contact us regarding the funding rules for apprentices
NCFE/CACHE Level 2 qualification
What you'll learn (core modules)
This course explores the following:
Unit 1: Understand behaviour that challenges
In this unit you will learn about how behaviour can be perceived as challenging. You will discover the underlying issues that affect behaviour and the impact it can have on others.
Unit 2: Understand how to support positive behaviour
This unit will help you to identify behavioural changes and triggers that may escalate behaviour. You will consider how strategies and support plans can promote positive behaviour. Throughout this unit, you will also gain an understanding of legislation that protects the rights of the individual.
Unit 3: Understand the importance of effective communication and the management of behaviour that challenges
This unit will increase your understanding of the impact communication can have on the management of behaviour that challenges. You will also discover how positive reinforcement and other techniques can de-escalate behaviour.
Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges
In this unit you will learn about the importance of reflection following an incident of behaviour that challenges. This unit focuses on understanding the consequences of your actions and how to maintain your own well-being.
How will I be assessed?
This qualification is assessed via an internally assessed portfolio of evidence which is submitted to your tutor using the online portal.
Where is the course delivered? (facilities/classrooms)
- All learning is completed online at a time that suits you without the need to attend college.
- At the start of the course and you will be allocated a designated tutor who will support you through your qualification.
Where will this course take me?
Once you have completed your course with us, you may feel that you would like to progress with your studies or develop skills in another area and take up another course. Please select the link below to view all our other online courses:
How much will it cost?
The course is fully funded and there are no associated costs with completing this course*
However if you start and not complete this course there will be a charge of £125
*The course is fully funded subject to the individual being over 19 and having lived in an EEA country for the last 3 years
If you need help with funding
I'm interested. What should I do now?
Please select "apply online" and complete the application, once we have received this, we will contact you with further enrolment information.
Days & times
Please contact us for dates and further information