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Overview of apprenticeship

The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.

 

An Information Communications Technician (ICT) provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. This occupation supports clients/customers with their systems. They achieve this through monitoring and maintaining the systems and/or platforms to maximise productivity and user experience.

 

In their daily work, an employee in this occupation interacts with a wide variety of internal or external users of digital systems, through digital channels, remotely and/or face to face.  An employee in this occupation will be responsible for prioritising systems support tasks as they arise and for monitoring and maintaining system performance. They may work alone or as part of a team but will escalate problems in line with their organisation's policies and Service Level Agreements. For example, if the task may not be completed on premise, it may have to be referred to an external specialist.


Delivery Plan and Assessment

Apprentices will attend monthly workshops which will be supported by face to face workplace visits (3 hours approx. per visit) throughout the duration of the programme.

Where will this course take me?

This Apprenticeship will aid in allowing potential permanent employment and higher level study within the field of IT. 

Entry requirements

Employers will determine the grades for employment (usually Grade C (5) in GCSE Maths, English and ICT).

 

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship's English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Qualifications

Information Communications Technician Apprenticeship Level 3

 

This standard aligns with the following professional recognition:

  • RITTech for 3

How is this funded?

Learners

Apprentices are not required to contribute financially towards Apprenticeship training.

Employers

If you are an employer with an annual wage bill of £3 million or more, you will pay into an apprenticeship levy. This levy is then used to pay for the training element of the apprenticeship course.  The total figure for the Apprenticeship is negotiated before enrolment and once confirmed will be taken in monthly payments from your account directly to us or paid to us via invoice should additional fees be required.

If you are an employer with an annual wage bill of under £3 million, the Government will fund 95% of the training fee meaning you will be required to contribute 5%.  You may be required to contribute additional fees which we will invoice the company for.  The additional fees will be made known and negotiated prior to the Apprentice enrolment.

There are additional incentives available if you are a small employer (under 50) and if you train/recruit a 16-18 year old or 19-24 year old with an Education Health and Care Plan.

Contact us on 01284 716235 or This email address is being protected from spambots. You need JavaScript enabled to view it. for further details of costs and how Apprenticeships are funded.

 

Try out our apprenticeship levy calculator here

I'm interested. What should I do now?

You apply for an Apprenticeship in the same way you would apply for a job: find an apprenticeship vacancy, send in your CV or complete an application. We can help you with applications and give you interview advice. Please view the following page on our website to see our latest Apprenticeship vacancies.

Apprenticeship Vacancies: https://www.wsc.ac.uk/find-a-course/apprenticeships/vacancies

Alternatively, you can look on the GOV.UK website to see what other Apprenticeships vacancies may be available: https://www.findapprenticeship.service.gov.uk/apprenticeshipsearch

Employers - Please contact us to speak with a member of the Apprenticeship Team for more information and to organise a face to face visit. This email address is being protected from spambots. You need JavaScript enabled to view it. 

Days & times

Please contact us for dates and further information


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