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Not sure? No problem

Choosing what to study can be challenging. Speak to one of our advisors to find out what your options are.

Advice & Help Centre

This study programme is designed for 16-18 year olds only (age 19-24 for students with an Education, Health and Care Plan).

Please visit our Adult Education, Degrees and Employer section for alternative courses.

About the course

Please note: We are still accepting applications for 2020/21 at present. Please see the 'I'm interested. What should I do now?' section if you wish to apply or click 'Apply Online' to get started.

Britain's travel and tourism industry is well on the road to recovery and is forecast to grow over the next few years.  Travel and tourism continues to be a vital and significant contributor to our economy. Tourist boards and strategic authorities are vital for the thousands of small enterprises that provide accommodation, food, attractions and travel services to tourists in Britain. This qualification develops learners' knowledge and experience in a range of directions including locational geography, customer service, retail travel, promotion and sales, visitor attractions the cruise industry and employability skills. It also encourages achievement and opens doors to enable learners to move directly into employment, Apprenticeships or progress through further Level 3 study to university.



1. Will I have to undertake work experience? Yes. Work experience is a key component of the Study Programme and in the past students have undertaken work experience at a wide range of travel and tourism organisations including Center Parcs, Premier Inn, TUI, Fred Olsen and Co-Op Travel.


2. Is their further study available within travel and tourism on successful completion of this course? Yes. This Level 2 course acts as a stepping stone to Level 3 in Travel and Tourism, which is a tw0-year course and is equivalent to 3 A-levels.  Students have the opportunity to participate in a European residential visit whilst pursuing an additional qualification in cabin crew.


3. What are the employment pathways which the course can lead to?  There many employment opportunities including retail travel, tour operations, airlines and airports, visitor attractions, accommodation, cruises, customer service and many more.


Entry requirements

Four GCSEs Grade D or 3 or above, including Maths or English at Grade D (3). However, this course offers flexibility on the outcome of a personal interview and selection process with the curriculum staff.


The College offers a wide menu of Level 2 qualifications. We will work with all learners in their first six weeks at College to place them on the appropriate programme that best meets their individual needs and best ensures their success. Within this course, learners will have the opportunity to achieve the Level 2 Extended Certificate in Travel and Tourism. Additional qualifications in airline cabin crew (following progression to Level 3 Travel and Tourism) and other related areas may also be studied during your time at West Suffolk College.

What you'll learn (core modules)

The travel industry is very broad and diverse so our modules and qualifications reflect this. Assessment mainly takes the form of a variety of course work and 'live projects' run throughout the year. Presentation skills will also be developed and some of the units and qualifications will require practical assessment to be carried out. Topics covered include the UK and international holiday destinations, the UK Travel and tourism sector, customer service, travel and tourism business environments, retail travel agencies, promotion and sales, visitor attractions, organising a travel and tourism study visit and factors affecting worldwide travel and tourism. A number of trips and visits will be arranged during the year to support curriculum delivery and assessment.




Benefits, skills and character strengths

Working in the travel industry will require individuals who have the skills and ability to provide high standards and excellent customer service. It is a fun and dynamic industry to work in where teamwork is key and every day is a new and exciting challenge. It really can take you across the world and provide you with unique experiences and opportunities. Our qualifications will give you the chance to develop industry standard skills and character strengths. All courses will require resilience, determination to succeed and professional conduct. Full attendance and meeting assignment deadlines will be critical to your success. We are preparing individuals for the workplace/employment and further and university education. Building character strengths and ambition underpins everything we do.

How will I be assessed?

The assessment approach allows learners to receive feedback on their progress throughout the course as they provide evidence towards the grading criteria. Evidence for assessment may be generated through a range of activities including map work, written work and oral presentation. Learners are encouraged to take responsibility for their own learning and achievement, taking into account sector standards for behaviour and performance. Learners will be timetabled for 3 days per week to include timetabled, supervised, tutored learning support and directed study sessions to enable assignment tasks to be completed in College. Learners should also be prepared to study at home for approximately 4 hours a week. Any student aged 16 to 19 who does not hold a GCSE A* to C (9 to 4 on the new grading structure) or equivalent qualifications in Maths and English by age 16 will need to continue to study these subjects in each academic year.

Where is the course delivered? (facilities/classrooms)

The course is delivered on the main West Suffolk College campus whilst assessments are mainly carried out in our travel and tourism base rooms.

Where will the course take me?

On successful completion of the Level 2 Extended Certificate in Travel and Tourism qualification, learners can progress to employment, Apprenticeships and/or continue their study in the same, or a related vocational area. Progression to the Level 3 Extended Diploma Travel and Tourism is a popular route with students where the knowledge learnt at level 2 can be used and developed further on this A level equivilent qualification. Additional qualifications in airline cabin crew and other related areas may also be studied at Level 3 along with opportunities for a UK or European residential visit.

Will I need any materials or equipment?

For the course, you will require standard learner stationary whilst the course text book is available to loan from the College Library. You will need to spend approximately £100 per year to cover the cost of course-related trips and visits.

How much will it cost?

Trips and visits for the year are expected to cost approximately £100 (excluding spending money).

I'm interested. What should I do now?

Apply online and complete the application form. You will then be invited to the college for an interview with a member of the team who will give you more details about the programme and help you enrol onto the course.

Days & times

Starting September 2021

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