Overview of course
These packages of short courses are designed for anyone associated with sales, marketing and business development and cover the key building blocks necessary to guarantee sustainable sales results.
The 'Handling objections, Closing Sales - Today's Marketing and Using Psychology' consists of 3 stand-alone units which you can choose to pick and mix or undertake all three.
- Negotiation Techniques, How to Handle Objections and Close Sales (2 hours)
- Understanding this new world of sales and marketing (2 hours)
- Using Psychology in your sales and marketing activity to make a massive difference (1 hour)
All units will be run via an online method of delivery (Microsoft Teams). Sessions will be interactive and engaging and led by a very experienced and knowledgeable associate lecturer.
Certificate of Attendance
Further course detail
Details of the units within 'Handling objections, Closing Sales - Today's Marketing and Using Psychology' are as follows:
Negotiation Techniques, How to Handle Objections and Close Sales - Monday 8 February 2021 - 10am - 12pm
Your 10-step how to negotiate guide, including how to establish your customer's likely desired outcomes, their negotiating stance and how to develop responses to likely objections. This session includes taking into account your own organisation's needs such as minimum price and acceptable terms, along with enhancing your personal negotiating knowledge and skills.
Understanding this new world of sales and marketing - Thursday 11 February 2021 - 10am - 12pm
Are you up to date? Over recent years there has been a sea of change in the way people interact with each other and how most purchases are now made. Further changes are happening due to the pandemic. This unit covers customer retention, the use of technologies, how to develop and place your business within social communities, how to attract customers through value added services and how to take ownership and develop a marketing strategy that you are in control of, even in these challenging times.
Using Psychology in your sales and marketing activity to make a massive difference - Thursday 11 February 2021 - 2pm - 3pm
A must for everyone involved in Business Development. This unit explores in some depth how clever use of psychology will build relationships and develop sales. The unit explores what motivates people to engage with you and includes a number of magical ways to make you and your offering or presentation extra desirable.
Will I have to provide anything?
You will require access to internet via PC, laptop or mobile device.
I'm interested. What should I do now?
Cost of 1 hour unit = £25
Cost of 2 hour unit = £45
Mix and Match group prices (from either 'Immediate Gains, Planning, Pipelines and Guaranteeing Results, Gaining Customers - Overcoming Fear and Getting to the Decision Maker or Handling objections, Closing Sales - Today's Marketing and Using Psychology)
3 hours total = £65
4 hours total = £75
5 hours total = £95
6 hours total = £115
To find out more information on 'Immediate Gains, Planning, Pipelines and Guaranteeing Results' and Gaining Customers - Overcoming Fear and Getting to the Decision Maker please visit West Suffolk College website, course search facility.
Days & times