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Overview of course

This 2 day Introduction to Supervisory Skills and Team Leader Development course is a solid foundation for those wishing to identify and attain the skills for supervising others , understand and apply relevant theories and consider how to effectively make the transition from team member to team leader.

 

The course will run at West Suffolk College with dates to be confirmed.

 

To register your interest on this course please contact us on (01284) 716246 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Further course detail

The course would follow the below programme:

 

Day 1

 

  • The Role of the Supervisor

Clarify the roles and responsibilities of a supervisor / team leader

  Effectively manage the transition from team member to team leader, identify barriers (personal and external) and how to overcome these

 

  •  Introduction to Leadership Theories

  Identify the difference between managing and leading

  Analyse different leadership styles and own preferences

  Recognise how to lead people using an appropriate leadership style

  Identify improvements to own use of the different styles

 

  • Interpersonal Skills

  Examine different behaviours and communication styles, including self assessment

  Principles of Positive Influencing Behaviours

  Behaviour Iceberg, why we react as we do

  Tools to make an assertive approach

  Introduction to different approaches in handling conflict

 

Day 2

 

  • Motivation

  Examine various motivation theories and how it applies to individuals and teams in the workplace

  Identify the factors that influence high performance within their teams

  Create a balance between management o f task, team & individual

  Applying the performance management process

  Setting performance objectives for team and individual, monitoring progress and approaches for keeping people on track.

 

  • Planning and Time Management

  Our perceptions of time, internal and external barriers and how to overcome

  Circle of Concern and Influence

  Managing time stealers and distractions

  Prioritisation and planning the day / week to optimise how much we achieve

  How to delegate successfully, why we hold onto tasks and how to overcome these.

 

  • Framework to make effective decisions and how to communicate the decision for best results

  This highly interactive workshop includes a combination of direct teaching, practical activities, self assessment, and workplace scenarios to analyse.  Delegates will put together an individual action plan to implement.

 

Days & times

Please contact us for dates and further information

Course price

£375.00

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