Overview of course
A course aimed at anyone wishing to improve their telephone confidence, in particular when communication with potential employers.
This 2 hour course covers:
- Why a confident telephone manner is important
- Who you might talk to
- Using your phone
- Building Rapport
- Telephone skills to create confidence
This course is involved and interactive and great for building confidence on how to communicate effectively on the telephone.
Days & times
Please contact us for dates and further information