Overview of apprenticeship
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation's strategy. They are accountable to a more senior manager or business owner. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Where will this course take me?
On completion, staff members may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.
Individual employers set the selection criteria, but this is likely to include 5 GCSEs, including Maths and English, although some employers will accept other relevant qualifications and experience, including a relevant Level 2 qualification. Apprentices without English or Maths at Level 2 must achieve this prior to taking the end point assessment.
At pre-enrolment, we would undertake a skills scan to determine the staff member's starting point and also determine that the role has the breadth of scope to meet the requirements of the on programme assessment.
Learners will be required to attend workshop sessions on a monthly basis in accordance with the schedule below. Other training activities will be required to ensure 20% off the job training is met and these will included participation in Webinars, listening to and review of Podcasts, researching and reviewing Case Studies, Project Work, Personal Development Planning, Blended Learning and other Practical Training.
This apprenticeship can be underpinned by completion of the Institute of Leadership and Management (ILM) Level 5 Diploma for Managers.
How is this funded?
Try out our apprenticeship levy calculator here
Days & times
Date(s) to be confirmed